A sincere and an elaborate apology can go a long way with clients.
Asking your clients questions in order to clarify the project’s requirements is a much better strategy than not asking questions for fear of appearing incompetent.
Great work combined with great communication will keep clients exceptionally happy.
It’s easier to openly discuss minor issues before they turn into major ones.
Share not only your strengths, but also your weaknesses with your clients because it will show them that you are aware of your flaws, and that you’re mature enough to work on them.
For repetitive work processes write up a document that outlines this process in detail.
Luck is not a strategy; strategy is a strategy.
Once in a while surprise your clients to remind them of your amazing abilities in case they’ve taken them for granted.
When you initially name shared documents as “drafts,” you lower people’s expectations of formal writing, so they focus on the content.
Take the blame for something that goes wrong if that means moving forward in terms of work engagements.