A sincere and an elaborate apology can go a long way with clients.
You will inspire a lot of confidence in your client if you acknowledge every communication between the two of you.
Asking your clients questions in order to clarify the project’s requirements is a much better strategy than not asking questions for fear of appearing incompetent.
Adopting a “’yes, but..’ instead of strictly ‘no’” policy can prevent a stagnation in the work process.
There are many reasons why you should try extreme transparency in the workplace.
Great work combined with great communication will keep clients exceptionally happy.
It’s easier to openly discuss minor issues before they turn into major ones.
Share not only your strengths, but also your weaknesses with your clients because it will show them that you are aware of your flaws, and that you’re mature enough to work on them.
For repetitive work processes write up a document that outlines this process in detail.
Luck is not a strategy; strategy is a strategy.