Remember that the reason you’re paid is to leave your emotions at home
Dealing with work-related emotions in a healthy way will not have a negative impact on your professional behavior in the workplace.
Drop happy surprises regularly… and do the work behind the happy surprises (Maslow at work)
Once in a while surprise your clients to remind them of your amazing abilities in case they’ve taken them for granted.
Frame documents as “notes” or “drafts”
When you initially name shared documents as “drafts,” you lower people’s expectations of formal writing, so they focus on the content.
Always take the blame… so you can focus on forward-looking problem-solving
Take the blame for something that goes wrong if that means moving forward in terms of work engagements.
Have periods of interruption and periods of non-interruption every day
Let everyone know when they can or can't interrupt you at work.
Have opinions: avoid neutrality on all issues directly related to your work
Express your opinions and arguments regarding issues you feel strongly about.
Measure your own performance and share the results regularly
Keeping track of your performance in the workplace will set you apart from your peers and help you thrive.
Think, plan, and act in processes, not goals
Setting processes can help your self-development immensely.
Define your own personal objectives for the client work and let the client know
Set achievable objectives and work hard to reach them.
Remember that all humans vastly underestimate their chance of being wrong
Being human means being wrong once in a while.
