Are quality and speed really mortal enemies?
The possibility of delivering fast and high quality products is rare, but never zero. A deep dive into getting more productive, communicative and successful by increasing speed.
On the importance of communication: letting know is ALWAYS the best choice
Chaos and messes are inevitable, but worse than them happening is to be the only person aware of it.
The importance of documentation, AKA writing everything down
Writing things down and keeping clear documentation of what you do can sound like something you wouldn't want to waste time on, but you'll definitely wish you had done it once you need to find out what the terms to something were.
Choose your words wisely
"It's not what you say, it's the way you say it"... Yeah, but it's also what you say. The words, phrases, and audiences will forever be the key to your message.
Client management lessons I learned from Sweet Dreams Are Made Of These by the Eurythmics
Some of them want to use you, some of them want to get used by you... which side are you on? A fun comparison between a classic of ages, and the insights of client relationships.
Client management lessons I learned from Ground Control to Major Tom by David Bowie
Isn't it great that anthems like Space Oddity are in fact awesome allegories for dealing with clients?
The importance of empowering your clients and coworkers
Making sure your employees and clients feel valued and recognized is a huge step towards being beloved by your clients.
The nightmares micromanaging can (and will) cause
For a couple of months now, we’ve seen over and Let's dive into this issue!
Client management lessons I learned from Living on a Prayer by Bon Jovi
All these years later, Tommy is still working on the Let's dive into this issue!
The power of educating
It is a cliché headline, but it is not a Let's dive into this issue!
