‘Managing Up’ – managing your manager – can be learned.
Managing Up is the key to a successful career that you’re never taught.
You have the technical knowledge and skills to do your craft, but this course has the best tools you can use to enhance your professional skills. With these valuable how-to guides, you’ll gain the experience necessary to have your managers fall in love with the way you work.
Since you’re doing such great work…
Your clients haven’t fallen in love with working with you because you were taught the lie that they care mostly about results.
Charming clients isn’t just smiling & being nice, and you can’t magically just know how…
Managing Your Manager is just a set of Best Practices you can learn!
Learning the key client-management tips can go very far…
Beloved By Clients’ mission is to be the how-to guide that teaches you how to manage your managers.
We pledge to help you improve both your relationship with your clients, and all of the relationships in your life. We will teach you how to best manage social and virtual interactions, as well as how to apply this new knowledge in practical situations.
And how do we teach the rules? In our no-BS style that dispenses with euphemisms and forgets the lie that “clients judge you first by results” and focuses on the practical, how-to steps of how you can learn.
These tips were compiled over 11 years of managing among the most difficult clients in the world.
Here are some tips for managing your manager we’ll train you in
Frame documents as “notes” or “drafts”
You don’t need to have the Last Word
Experiment with extreme transparency
Discuss yellow flags very early
Drop happy surprises regularly… and do the work behind the happy surprises
Always take the blame… so you can focus on forward-looking problem-solving
Ask “are you sure?” and then walk through consequences together
The “good results and good communication” gold standard
Train yourself how to say “no,” and know when to say it (but not to your boss)
Minimize ambiguous language (plus many examples over many chapters)
Assume all questions are tests
It’s not magic, but a methodology.
How We Teach You The Best Practices
On one level, these are just 165 lessons and how-to’s on managing your client or boss so they keep on coming back to you for more. The lessons aren’t highfalutin psychology studies, but practical tips with real-world examples.
On another level, these lessons also come with weekly office hours, a set of one-on-ones with Morgan and our Managing Up Experts, and specific common situations and how to respond to them — all at your disposal to help you learn and grow.
Where are the lessons from?
All these lessons are based on battle-won experiences managing the most challenging client situations – and taught without the euphemisms that are usually used to hide or de-emphasize the things that are hard to say… or hard to hear.
Each with its own actionable tips
Weekly Zoom Seminars
To deep-dive into a different lesson every week. Recorded live & shared
To join the community in supporting each other
Weekly Office Hours
Ask, watch, and learn!
1‑on‑1 Sessions of 29 Minutes
Each with Morgan Friedman, The Managing Up Expert
Short, Daily Practical Tips Emails
Get a tip-a-day for 165 days to save you time & quickly learn
Who Are We?
Morgan Friedman, the Blunt-talking Managing Up Expert
Morgan has led digital for multiple presidential-level campaigns, has run 92+ person agencies in three continents, and has lots of experience managing challenging clients. He’s spent 11 years compiling the refining the list of his best managing-up practices that became the core of this course.