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Client management lessons I learned from Somewhere over the rainbow by Israel “IZ” Kamakawiwoʻole (and I want it all by Queen)

Similar to Ground Control to Major Tom, sorry, I mean Space Oddity, “Somewhere over the rainbow” is another song that I can’t call by its official title, “Over the rainbow”: it just sounds too weird to my ears without the “Somewhere.”

Client management lessons I learned from Under Pressure by Queen & David Bowie

If there is a song that ought to be the anthem of any serious professional, especially in the marketing industry–although likely members of any profession would argue it ought to be their anthem–it would be Queen & David Bowie’s Under Pressure.

Client management lessons I learned from Living on a Prayer by Bon Jovi

All these years later, Tommy is still working on the docks. Although today, Tommy probably isn’t a longshoreman working on the “Docks” loading ships, but probably working on Google “Docs.”

Client management lessons I learned from Ground Control to Major Tom by David Bowie

Isn't it great that anthems like Space Oddity are in fact awesome allegories for dealing with clients?

Client management lessons I learned from Sweet Dreams Are Made Of These by the Eurythmics

Some of them want to use you, some of them want to get used by you... which side are you on? A fun comparison between a classic of ages, and the insights of client relationships.

How would Hegel PPC?

What is the Hegelian Dialectic and how would that inform Hegel as a PPC, to see if he would be a good PPC or not?

How would Heraclitus PPC?

Heraclitus, Heraclitus: widely remembered as one of the early (even by Plato's standards!) Greek thinkers of antiquity, we're told, and most widely remembered for the every pithy: "no man ever steps into the same river twice." He is less remembered, however, for a bunch of his other--still insightful--arguments, such as: everything is fire.

How would Aristotle PPC? (Part II)

Eudaimonia, that word that's right out there with the Tetragrammaton for its elusive inability to be defined. "Happiness" is probably the most common way we translate Aristotle's classic concept into English, although some seem to prefer "flourishing."

How would M.M. Bakhtin PPC?

Okay, M.M. Bakhtin isn't quite a "philosopher" but more a half-way point between a "philosopher" and a "literary critic" but what, really, is a philosopher anyway? Who would put, "Philosopher" onto his LinkedIn (without getting laughed at for the pretentiousness of it)? Whichever he was, he was one of my favorite thinkers whose works I absorbed Way Back When and he has at least one idea worth sharing: heteroglossia vs monoglossia.

How would Max Weber PPC? (Part II)

We've previously analyzed how Max Weber would PPC, but we focused entirely on his approach towards bureaucracy. Today, we're going to rethink Max Weber as a PPC, but using his more famous idea, that of the Protestant Work Ethic.

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The Open Secret that we exposed, to quote one our friends:

“The open secret of professional work is that...
results are not the main factor in determining
how happy your clients are with your work.”

The open secret of professional work is that results are not the main factor in determining how happy your clients are with your work.

What is? Your boss or client loving your communication, processes, details, responsiveness, and much more “meta work” matters just as much as the work itself.

But no one explicitly teaches these to you. Until now.

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