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Morgan is the sort of guy that says, “Okay, so the right target market like this is Brazil, so I’m now going to go learn Portuguese and move to Sao Paulo for as long as it takes to make it happen.”

2203, 2022

Client management lessons I learned from It’s the end of the world as we know it by REM

We all know the experience, having lived through it many times (and lost our hair or even worse, our sanity, each time): the client project that blows up. Maybe due to your fault or your team’s fault, but more often than not, for reasons that have nothing to do with you. (You’re perfect so how could it ever be your Let’s dive into this issue!

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The Open Secret that we exposed, to quote one our friends:

“The open secret of professional work is that results are not the main factor in determining how happy your clients are with your work.”