Fundamentals

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They know when you’re distracted

Reduce distractions while working because your superiors always know when you work and when you watch funny youtube videos.

Regularly acknowledge their authority, both up and down

Know thy place in the work hierarchy.

Some deadlines are fake, but it’s important to forget they are

Setting personal deadlines can motivate you to do better at work.

Make key disagreements public, and use euphemisms if needed

Any disagreements in the workplace should be dealt with respect, solid arguments, and, preferably, paper trail.

Never use the words “obviously” or “honestly”

Erase "obviously" and "honestly" from your vocabulary.

Try weekly sprints, defining every Monday what you will Have completed & delivered by Friday

Set weekly and monthly goals so that you can encourage yourself to work harder to achieve them.

Use chit-chat and small talk for segues (small talk doesn’t build relationships)

Respect in the workplace is not built upon small talk.

Rephrasing and reframing clear up misunderstandings before they happen

Paraphrase requests or assignments to ensure you got them right.

Declare urgency-level in subject lines, when needed

If it's urgent or utterly important, say that in the subject line.

Approach even the smallest things as learning and keep notes of what you learn

You can turn any situation into a learning opportunity if you pay attention to details.

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The Open Secret that we exposed, to quote one our friends:

“The open secret of professional work is that...
results are not the main factor in determining
how happy your clients are with your work.”

The open secret of professional work is that results are not the main factor in determining how happy your clients are with your work.

What is? Your boss or client loving your communication, processes, details, responsiveness, and much more “meta work” matters just as much as the work itself.

But no one explicitly teaches these to you. Until now.

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