Fundamentals

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Are quality and speed really mortal enemies?

The possibility of delivering fast and high quality products is rare, but never zero. A deep dive into getting more productive, communicative and successful by increasing speed.

Don’t expect your boss to follow these suggestions (relationships aren’t equal)

Accept the fact that your boss might not treat you with the same courtesy as you treat them.

You can’t outsource or avoid the internal struggle & your manager needs to see just enough of it

Everybody struggles with certain issues at work, but revealing just the right amount of struggle to your superiors can make you look good in their eyes.

Sorry, you’ll be judged by your clothing, appearance… and the superficial stuff around you

More often than not, the clothes make the man.

The sparkle of joy goes a long way

Work enthusiasm cannot go unnoticed.

Hope is not a strategy

Hope hardly plays a role in a success that relied on good strategy.

Start everything big on a smaller scale

Take baby steps before making the giant leaps.

Use tagging when you need a response, including via email. And keep a list of what you’re waiting for responses on.

Make sure you get a response to previously discussed action items.

Always give options

Clients appreciate when they are given different options.

Remember you will be judged by what’s behind you

Context and environment matter when people are trying to form an opinion of you.

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The Open Secret that we exposed, to quote one our friends:

“The open secret of professional work is that results are not the main factor in determining how happy your clients are with your work.”

The open secret of professional work is that results are not the main factor in determining how happy your clients are with your work. What is? Your boss or client loving your communication, processes, details, responsiveness, and much more “meta work” matters just as much as the work itself. But no one explicitly teaches these to you. Until now. Beloved by Clients is the original and ultimate guide to “Managing Up,” the practical guide to how to work professionally that you wish you had gotten ten years ago.