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Choose to be deeply respected or deeply liked: you probably can’t be both

Try to find the balance between being a clown and being a tyrant in the workplace.

Make sure your social media style is consistent with your image

Bear in mind that your social media will play a part in how your boss and colleagues see you.

Always suggest low budgets, at least as one option

Make your client aware of the fact that you wish to save them money.

To your colleagues, knowing your personal bugs is much better than not knowing them

The first step to solving a problem is recognizing there is one.

Think through second order consequences and document them

Always try to see the big picture and to help your boss see it, even if you have to use unconventional methods.

Use stories and humor to make strategic points, and never to make anyone look bad

Humor should be used for stress relief, or to make a point, and not for offending your colleagues.

Cultivate a personal style, otherwise, you’ll ultimately be interchangeable (no matter how good you are)

Try to set yourself apart from the crowd.

You will be viewed and judged just like those you hang out at work with

Choose your company wisely in the workplace.

Expect your client to never change his behavior or attitudes

Accept the fact that clients are impervious to change.

Always be on guard, because goodwill is lost in an instant

Adhering to personal rules in the workplace will help you maintain respect among your superiors and your peers.

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The Open Secret that we exposed, to quote one our friends:

“The open secret of professional work is that...
results are not the main factor in determining
how happy your clients are with your work.”

The open secret of professional work is that results are not the main factor in determining how happy your clients are with your work.

What is? Your boss or client loving your communication, processes, details, responsiveness, and much more “meta work” matters just as much as the work itself.

But no one explicitly teaches these to you. Until now.

Beloved by Clients is the original and ultimate guide to “Managing Up,” the practical guide to how to work professionally that you wish you had gotten ten years ago.

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