Access

Home / Public Library

Share processes, files & resist the urge to hoard knowledge

Hoarding knowledge and not sharing the work processes with your clients may result in frustration and an unsuccessful collaboration.

Send out an agenda before any meeting you call

Always having the agenda sent out prior to a meeting makes the meeting much more productive and successful.

Always remind people of things they need to deliver to you

It’s good practice to remind your clients if they need to deliver information that you need to finish a job.

Assume anything you say behind their back to anyone will get back to them

Have the guts to say whatever you say behind someone’s back to their face because they will eventually learn of it.

Very fast but 80% perfect is usually better than very slow but 100% perfect, or ask their preference

Although finishing a task faster means it will be less than perfect, it’s still the best option in time-sensitive matters.

Realize when you’re in a hole (ask for help after 60 minutes of head-against-wall-banging)

Give yourself a timeline to solve a work problem. If you can’t do it – ask for help!

Push, don’t pull, information

Inform your clients about every step you take in the process of working for them.

Always take the blame… so you can focus on forward-looking problem-solving

Take the blame for something that goes wrong if that means moving forward in terms of work engagements.

Ensure all expectations are realistic… especially with money

Be open in your professional relationships, especially when it comes to money and expectations.

Assume all questions are tests

Regard every question you’re being asked as purposeful.

Only Accepting

22 Students Per Month

Know More

Schedule a free 29 minute Zoom with Morgan to know more about the benefits for subscribers… or anything! Let’s have a

☕

Schedule a Free Call
Or Get Started Now!
Or learn more about the course!

The Open Secret that we exposed, to quote one our friends:

“The open secret of professional work is that...
results are not the main factor in determining
how happy your clients are with your work.”

The open secret of professional work is that results are not the main factor in determining how happy your clients are with your work.

What is? Your boss or client loving your communication, processes, details, responsiveness, and much more “meta work” matters just as much as the work itself.

But no one explicitly teaches these to you. Until now.

Beloved by Clients is the original and ultimate guide to “Managing Up,” the practical guide to how to work professionally that you wish you had gotten ten years ago.

© 2026 Beloved by Clients
Privacy Policy, Terms & Conditions – Contact us

Hat Tip to The Marketing Scientist
Tiktok Instagram Linkedin-in X-twitter Facebook-f Envelope Globe