Video

Home / Public Library

Always remind people of things they need to deliver to you

It’s good practice to remind your clients if they need to deliver information that you need to finish a job.

Assume anything you say behind their back to anyone will get back to them

Have the guts to say whatever you say behind someone’s back to their face because they will eventually learn of it.

Very fast but 80% perfect is usually better than very slow but 100% perfect, or ask their preference

Although finishing a task faster means it will be less than perfect, it’s still the best option in time-sensitive matters.

Realize when you’re in a hole (ask for help after 60 minutes of head-against-wall-banging)

Give yourself a timeline to solve a work problem. If you can’t do it – ask for help!

Push, don’t pull, information

Inform your clients about every step you take in the process of working for them.

Always take the blame… so you can focus on forward-looking problem-solving

Take the blame for something that goes wrong if that means moving forward in terms of work engagements.

Ensure all expectations are realistic… especially with money

Be open in your professional relationships, especially when it comes to money and expectations.

Remember that the reason you’re paid is to leave your emotions at home

Dealing with work-related emotions in a healthy way will not have a negative impact on your professional behavior in the workplace.

Poorly organized teams kill productivity so be careful & political in large groups

Teams may slow your work down, so unless it’s absolutely necessary, try to avoid being in one.

When you criticize, start by framing it most optimistically from the other person’s eyes

Choosing the right words is of utmost importance when giving constructive criticism to a client, a colleague, or a co-worker.

Only Accepting

22 Students Per Month

Want to dip your toes in by reading a few articles for free? Go for it! 🚀

Know More

Schedule a free 22 minute Zoom with Morgan to know more about the benefits for subscribers… or anything!

☕

Or get started with our book, course & community!

The Open Secret that we exposed, to quote one our friends:

“The open secret of professional work is that results are not the main factor in determining how happy your clients are with your work.”

The open secret of professional work is that results are not the main factor in determining how happy your clients are with your work. What is? Your boss or client loving your communication, processes, details, responsiveness, and much more “meta work” matters just as much as the work itself. But no one explicitly teaches these to you. Until now. Beloved by Clients is the original and ultimate guide to “Managing Up,” the practical guide to how to work professionally that you wish you had gotten ten years ago.