Protips

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Drop subtle compliments to your client occasionally

Compliment your boss occasionally, but don't turn it into shameless flattery.

Never use one sentence that could be excerpted negatively

Being misunderstood is very easy nowadays, so go the extra mile to make sure this doesn't happen.

Only ask questions that you are sure you want an answer to

Be careful what you ask - you might actually get an answer you don't like.

Think, plan, and act in processes, not goals

Setting processes can help your self-development immensely.

Show anger strategically and on purpose… or not at all

Use your anger in a calculated way in order to achieve a higher goal.

Choose to be deeply respected or deeply liked: you probably can’t be both

Try to find the balance between being a clown and being a tyrant in the workplace.

Make sure your social media style is consistent with your image

Bear in mind that your social media will play a part in how your boss and colleagues see you.

Always suggest low budgets, at least as one option

Make your client aware of the fact that you wish to save them money.

To your colleagues, knowing your personal bugs is much better than not knowing them

The first step to solving a problem is recognizing there is one.

Think through second order consequences and document them

Always try to see the big picture and to help your boss see it, even if you have to use unconventional methods.

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The Open Secret that we exposed, to quote one our friends:

“The open secret of professional work is that...
results are not the main factor in determining
how happy your clients are with your work.”

The open secret of professional work is that results are not the main factor in determining how happy your clients are with your work.

What is? Your boss or client loving your communication, processes, details, responsiveness, and much more “meta work” matters just as much as the work itself.

But no one explicitly teaches these to you. Until now.

Beloved by Clients is the original and ultimate guide to “Managing Up,” the practical guide to how to work professionally that you wish you had gotten ten years ago.

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